If your package arrives visibly damaged, worth knowing the practical next steps before assuming the liquid product inside is fine.
Photograph the damaged packaging before opening it further, and check whether the bottle itself — including the dropper cap and seal — shows any sign of leakage or compromise.
Contact customer support with your order number and the photos, and ask directly whether a replacement or refund applies in this specific situation, rather than assuming based on the general 60-day guarantee alone.
60-day money-back guarantee, free shipping on 3 & 6-bottle packages.
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